View Our Website View All Jobs

Director of Compliance

POSITION SUMMARY

This position reports into the Chief Legal and Compliance Officer for Generali North America.  The position oversees the compliance and licensing teams and plans and directs complex regulatory initiatives and compliance activities within the organization. This position plans, directs and supports product creation and implementation by performing the duties listed below, personally or through staff. 

EDUCATION AND EXPERIENCE

  • Bachelor's degree (B. A.) from four-year college or university;
  • Experience in legal or risk management is preferred;
  • Six or more years related experience;
  • Four or more years in a leadership or management position;
  • Extensive knowledge concepts, practices and procedures in the field.

KEY POSITION RESPONSIBILITIES (other duties may be assigned): 

Corporate Compliance

  • Researches new and existing laws, regulations, policies and industry standards, and identifies existing and emerging business practice issues and risks of the company. 
  • Proposes solutions relating to current and new regulatory compliance requirements, guidelines and bulletins that impact the company’s products and overall business. 
  • Responsible for continuously reviewing industry compliance issues, proactively initiating timely changes when necessary, and managing clear communication and coordination with the underwriters’ legal teams to minimize compliance risks. 
  • Directs and manages compliance requirements for partnerships including agreements, amendments, product schedules, confidentiality agreements, business associate agreements (HIPAA + GLB), production bonus and additional compensation offers, software agreements, marketing agreements, and broker agreements. 

Strategic Planning

  • Partners with the management team and executives to develop a strategic vision for the company, and directs the activities of staff to support these objectives. 
  • Develops and implements goals, policies, priorities and procedures relating to compliance, licensing, and risk management.   
  • Participates in the development of the annual department budgets, supports the underwriter audits and compliance reporting needs.  

Licensing

  • Secures and maintain licenses, foreign authority, bonds and other filings necessary for company to perform as an insurance Producer, Managing General Agent and Claims Adjusting entity. 
  • Coordinates necessary underwriter appointments for all active agent and/or agency licenses.

Compliance Management and Testing

  • Evaluates the adequacy of internal controls and external programs, identifies business processes that hinder compliance and/or violate regulatory guidelines, and develops and implements solutions to correct actions and prevent future issues.   
  • Corresponds directly with Departments of Insurance, the Better Business Bureau and other regulatory agencies regarding industry initiatives, notices and bulletins, complaints, inquiries and investigations. 

Product Development

  • Plays a leadership role with the development and implementation of new and enhanced policy form filing language to support new lines of business and new market needs, in congruence with underwriter intent, in compliance with regulatory institutions, and in alignment with CSA profitability and customer service goals. 
  • Coordinates with Sales, Business Excellence and the Product Team to design compliant products that meet the needs of the company and our business partners. 
  • Participates as the compliance expert in developing creative solutions to product issues with the objective of maximizing opportunities for profitability and minimizing compliance risks. 

Product Implementation

  • Directs and manages the end-to-end process of creation and distribution of proper insurance contract fulfillment to customers, ensuring adherence to form filings
  • Oversees, evaluates and enforces the marketing compliance review and approval process of all marketing collateral. 
  • With regards to product compliance, oversees the installation, initial quality assurance and ongoing maintenance/testing of CSA products onto company websites, partner websites and in CSA’s operating system. 

Management and Leadership

  • Builds and maintains a high performance, team-based culture through effective performance management, career development, communication and coaching of staff.
  • Manages all personnel activities of staff including, but not limited to, hiring, training, rewarding, motivating, disciplining, terminating, preparing and delivering performance reviews, and conducting compensation discussions.
  • Is a role model of CSA Travel Protection corporate values and principles.
Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020
Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Please check one of the boxes below:

You must enter your name and date
Your Name Today's Date
Reasonable Accomodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.


PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.