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Compliance Officer

This position reports into the General Counsel and Chief Compliance Officer (“CCO”) for Europ Assistance in the United States.  The position supervises compliance staff, plans and directs complex regulatory initiatives, and oversees all compliance activities within the Europ Assistance companies in the United States. 


  • Bachelor's degree (B. A.) from four-year college or university
  • Experience in managing legal or regulatory matters or risk management is preferred
  • 6 or more years of relevant experience;  and current Compliance Manager or Associate/Assistant Compliance Officer in a global organization will likely be the best fit for this position
  • Extensive knowledge concepts, practices and procedures in the field, preferably in a global organization
  • Some management experience is preferred
  • Ability to communicate and collaborate effectively with top management in a complex and matrixed environment


Corporate Compliance

  • In consultation with and supporting the CCO, Europ Assistance and Generali Group compliance, and relevant legal staff, researches new and existing laws, regulations, policies and industry standards, and identifies existing and emerging business practice issues and risks of the company. 
  • Proposes solutions relating to current and new regulatory compliance requirements, guidelines and bulletins that impact the company’s products and overall business. 
  • Responsible for continuously reviewing industry compliance issues, proactively initiating timely changes when necessary, and managing clear communication and coordination with the  legal staff to minimize compliance risks. 

Strategic Planning

  • Partners with the legal staff, the management team and executives to develop a strategic vision for the company, and directs the activities of staff to support these objectives. 
  • Supports CCO in developing and implementing goals, policies, priorities and procedures relating to compliance, and risk management.   
  • Supports CCO in the development of annual department budgets.  

Compliance Program Design and Execution

  • Evaluates the adequacy of internal controls and external programs, identifies business processes that hinder compliance and/or violate regulatory guidelines, and develops and implements solutions to correct actions and prevent future issues.   
  • Works with business to identify and rank key risks and risk owners.
  • Coordinates and supports CCO in execution of cyclical “top down” and “bottom up” risk management activities in consultation with Europ Assistance and Generali Group Compliance.
  • Works with business to identify actions to address key risks, including development or improvement of policies and procedures, training, case management, or process improvement.
  • Monitors key risk indicators and follows up on mitigation actions; develops and executes on testing activities designed to monitor control environment.
  • Develops and executes on training programs designed to raise awareness of key compliance and regulatory risks and empower business to serve as effective first line of defense against such risks.
  • Reports regularly on risks, develops and executes on annual risk-based compliance plan.
  • Management and Leadership
  • Builds and maintains a high performance, team-based culture through effective performance management, career development, communication and coaching of staff.
  • Supports CCO in managing personnel activities of compliance staff including, but not limited to, hiring, training, rewarding, motivating, disciplining, terminating, preparing and delivering performance reviews, and conducting compensation discussions.
  • Serves as a role model of Europ Assistance’s and Generali Group’s corporate values and principles.
  • To perform the job successfully, an individual should demonstrate the following competencies:
  • Business Plan Implementation
  • Financial and Business Acumen
  • Cross Organizational Effectiveness
  • Leading Teams
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