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Sr. Business Analyst (Contract)

We are looking for two contract Sr. Business Analysts to contribute to critical projects at CSA for a period of at least 3 months.

The Sr. Business Analyst will be responsible for working with stakeholder to elicit, analyze, specify and validate business and solution requirements to meet business needs.  This position will be assisting the Project Managers to plan and direct assigned projects that support the annual strategic plan for EA USA Inc.  

This position is based in San Diego, California and reports to the Demand Manager.                                             


  • Bachelor’s degree in the field of Business Administration, Information Systems, Computer Science or a similar degree preferred;
  • Minimum of 6 years’ experience in a project management or related capacity, including all aspects of process development and execution preferred;
  • Certification in project management is preferred, but not required
  • Intermediate level with various software programs including: Microsoft Project and Microsoft Office Suite (Excel, Word, PowerPoint, Visio, and Outlook).
  • Experience working on multiple projects concurrently;
  • Proven ability to document processes and workflows and read and understand systems documentation
  • Experience using project management and productivity tools like MS Project, VISIO, MS Office, JIRA or another ticketing system
  • Proficiency in technologies related to rules, workflows, BPM, CMS, relational database concepts.

KEY POSITION RESPONSIBILITIES (other duties may be assigned) 

Business Analysis and Data Collection

  • Conduct Business Analysis through techniques such as:
    • Data Gathering
    • Reviewing current system documentation
    • Business process modeling
    • Defining business rules and logic
    • Key analytical troubleshooting;
  • Interpret business needs and translate them into application and operational requirements.
  • Define precise and accurate User Story acceptance criteria that will be used by developers, testers and by product owners to ensure they can meet sprint deadlines.
  • Record issues identified during testing and make recommendations for scope impact or needed change
  • Prepare mockups of proposed screens.
  • Develop and execute test plans with the assistance of Programming staff, QA specialist and Project manager.


  • Develop Functional Specifications according to standard templates.
  • Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements.
  • Document requirements throughout each stage of the project or initiative to ensure traceability.
  • Using knowledge of business goals, help translate strategies and initiatives into action plans with required deliverables.
  • Coordinate with the groups who test, validate, evaluate new applications and functions, and determine issues in products, services and software.

Project Management

  • Create reports and presentations using a variety of office productivity tools.
  • Estimate the resources, financial and non-financial, and participants needed to achieve project goals.
  • Create documentation which may include requirements, reference manuals, and user guides.
  • Apply practical business knowledge to ensure project implementation is aligned with business needs.
  • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.

Teamwork & Collaboration

  • Serve, along with the Project Manager, as a conduit between the customer community (internal and external customers) and the software development team to ensure functionality of systems;
  • Coordinate with the groups who test, validate, evaluate new applications and functions, and determine issues in services and software.
  • Stay abreast of process and technical changes and their impact on organizational performance and communicate those changes appropriately. 
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