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Manager of Pricing


This position is responsible for managing the Pricing function and directs the work of junior and senior actuarial analysts.  This position is a technical expert on pricing, monitoring underwriting results, and other actuarial valuation functions.  Responsible for planning and directing complex financial and actuarial activities in conjunction with product implementations by performing the duties listed below, personally or through staff.  This position works with all management levels across the organization, and is a direct report to the Chief Insurance Officer. 


  • Bachelor's degree (B. A.) from four-year college or university.
  • Four or more years related experience.
  • Two or more years in a leadership or management position.
  • Extensive knowledge concepts, practices and procedures in the field.
  • ACAS preferred.

KEY POSITION RESPONSIBILITIES (other duties may be assigned): 

Pricing and Underwriting Support

  • Performs analysis on profitability at a product and account level resulting in recommended actions to achieve company targets.
  • Responsible for the company’s rate level indication and pricing segmentation methodology.  Works with Chief Insurance Officer in improving such methodology and quality of calculations by researching, developing and adopting most appropriate actuarial techniques for the company’s type of business.
  • Files and gains approval of rating structure and rate levels of all products.
  • Tracks the underwriting profitability of lines of business and accounts.  Advises Chief Insurance Officer when lines of business are performing poorly, identifying root causes and recommending strategies and tactics to improve performance.
  • Coordinates with Management Team, Sales, Product and Finance to respond to product, account and market trends.
  • Supports the budget and forecasting process as needed by assessing impacts of changing rate levels.
  • Directs staff to continuously refine methods and models to determine pricing and profitability more accurately.
  • Applies knowledge of mathematics, probability, statistics, principles of finance and business to calculation in insurance and services.
  • Contributes to EA Group projects and committees whose purpose is to refine pricing and profitability methodologies.

Product Development and Pricing Implementation

  • Work with product implementations to develop and price new product features.
  • Monitor trends in industry to maintain competitive products.
  • Assist in the Identification and recommendation of product features for prospective accounts.
  • Oversees the installation and initial quality assurance testing of product parameters, prices and commission models into Company’s operating system.
  • Coordinates with Business Excellence, IT, Reconciliation and Product Team to develop creative solutions to implementation challenges in order to meet customer needs.

Management and Leadership

  • Build and maintain a high performance team based culture through effective performance management, career development, communication and coaching of staff.
  • Manage all personnel activities of staff (i.e., hires, trains, rewards, motivates, disciplines, terminates, performance reviews, and pay discussions).
  • Be a role model of CSA Travel Protection/EA USA corporate values and principles.


Travel insurance is a $2B industry in the United States and that figure continues to rise as more and more travelers become aware of the valuable benefits a travel insurance plan can provide for unexpected mishaps that can occur during a trip.

A member of the worldwide Generali Global Assistance Group, CSA Travel Protection is dedicated to providing affordable travel insurance and emergency assistance services to protect travelers' valuable investments and provide the peace of mind they deserve while traveling. Since its inception in 1991, CSA has developed a reputation for standing behind its customers and evolving products and services to meet their needs. Through superior customer service, extensive experience and industry-leading innovation, we're with our traveling customers every step of the way, whenever and wherever they need us. |


In addition to a competitive salary, CSA offers a complete benefits package which includes: medical, dental and vision insurance; prescription drug coverage; 401(k) plan with company matching; disability benefits; confidential employee assistance programs; pre-tax accounts for health and dependent care reimbursement; and company-paid life insurance. CSA employees also enjoy a casual work environment; paid company holidays; paid sick time; and 14 days of paid vacation annually.


*CSA Travel Protection is an Equal Opportunity Employer. M/F/D/V encouraged to apply. Employment contingent upon successful completion of background investigation. No recruiters or agencies without a previously signed contract. Relocation costs not covered by employer. Must be eligible to work in this country.

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