The Lean Navigator is part of the Lean transformation team and is responsible for driving transformation activities during a lean transformation wave. The role will focus on process improvement, operational performance management, team organization & skills, mindsets, culture and customer service. The goal is to improve productivity, quality, satisfaction of both clients and personnel and decrease operating risk, providing tangible benefits to EA organization overall. The approach is based on Lean principles and practices that will be acquired through an intense training program and a “learning-by-doing” approach. Lean navigators will be supported by senior members who will provide leadership and coaching.
EDUCATION, EXPERIENCE AND REQUIREMENTS
KNOWLEDGE AND SKILLS
KEY POSITION RESPONSIBILITIES (other duties may be assigned):