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Sr. Business Analyst

This position is responsible for maintaining functional and non-functional specifications in a portfolio of systems/applications designed to meet business requirements throughout project and program full life-cycle, including Unified Modeling Language (UML). This role partners with Project Managers to formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. This position is based in our San Diego location.


  • Bachelor’s degree is required. Information Technology Management, Information Systems, or Computer Science degree preferred;
  • Minimum of six years of full life-cycle development experience using enterprise-wide requirement definitions, and management systems & methodologies required; UML experience preferred.
  • Proven experience defining rules and workflows for Business Process Management Systems (BPMS), multi-tiered systems, including CMS and working with relational database concepts;
  • Proven HTML experience required;
  • Proven experience with Agile delivery methods is desired.

KEY POSITION RESPONSIBILITIES (other duties may be assigned):

Business Analysis and Data Collection

  • Conduct business analysis through techniques such as:
    • Data gathering
    • Reviewing current system documentation
    • Business process modeling
    • Defining business rules and logic
    • Key analytical troubleshooting;
  • Provide integrated systems analysis within their domain and identify how applications/systems interact to support business processes;
  • Interpret and translate business needs into application and operational requirements;
  • Define precise and accurate User Story acceptance criteria that will be used by developers; testers and by product owners to ensure they can meet sprint deadlines;
  • Record issues identified during testing and make recommendations for scope impact or needed change.


  • Develop Functional Specifications according to standard templates;
  • Map business requirements to Functional Specifications ensuring that all requirements are met;
  • Prepare html and other mockups of proposed screens;
  • Configure systems settings and options to ensure business requirements are fulfilled;
  • Log and update Project Management and Development Request tools to ensure accurate and up to date documentation;
  • Document requirements throughout each stage of the project or initiative to ensure traceability;
  • Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements.

Project Management

  • Manage project tasks assigned within scope, quality and timeframe allocated according to Project Plans and SOWs;
  • Identify and record risks, issues, dependencies and assumptions in accordance to project standards.  Agree escalation level with Project Manager and then manage those assigned through to resolution including updating project risks and issues logs associated with requirements and specifications.

Collaboration and Teamwork

  • Serve, along with the Project Manager, as a conduit between the customer community (internal and external customers) and the software development team to ensure functionality of systems;
  • Coordinate with the groups who test, validate, evaluate new applications and functions, and determine issues in services and software.
  • Stay abreast of process and technical changes and their impact on organizational performance and communicate those changes appropriately.
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