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Claims Examiner

Who Are We? We are an established leader in the Travel Protection Industry!


What's in it for me you ask?  Great question!  We offer a full benefits plan including medical, dental, vision, life insurance, 401(k), prepaid legal and much more!

But wait, there's more... We also offer a competitive salary, a casual dress code & relaxed work environment, and on-site fitness facility, and an on-site micro-market (and if you haven't yet noticed - we can bring the FUN)!

Do you enjoy a casual, relaxed atmosphere? We want you!!

Do you like puzzle solving (soduku anyone - kidding)? We need you!

Are you good at juggling (tasks, priorities, oranges)?? Do you have the gift of gab? We gotta have you!

Do you hold an A&H or P&C Insurance License (we had to list an actual requirement somewhere)? Where have you been all our lives??  Apply!

(Not an initial requirement, we will provide training & assistance - must become licensed within 6 months)

Just HAVE to meet the author of this ad?! Apply now!!


Now hiring for SUPERHERO Claims Examiners to join our dream team! 

Trip Mate seeks qualified individuals who are committed to providing excellent service for our team of insurance professionals. If you share in our vision to provide the best service possible, it is our goal to provide you with a satisfying career experience and a positive and pleasant work environment. Trip Mate offers our team members an industry leading salary and benefits package.  

This position accurately reviews claims according to the travel protection plans. In this position, one will either pay, send for a second review, or request additional information so that the claims may get finalized in a timely manner.


Essential Duties and Responsibilities

  • Review claim documentation and consult with plan documents for coverage details
  • Determine whether the insurance policy covers the loss claimed
  • Send requests for additional information to passengers
  • Contact appropriate medical personal as needed to acquire medical information – via telephone and fax
  • Answer incoming telephone calls, explaining plan details and coverage questions
  • Make determination on outcome of claims (pay, deny, etc.)
  • Performs other duties as assigned


  • Prior customer service and analysis experience
  • Ability to obtain an H&A & P&C insurance license
  • Excellent customer service skills
  • Ability to focus and attention to detail
  • Good organization skills
  • Advanced verbal and written communication skills
  • Excellent ability to multi-task
  • Advanced computer skills in Microsoft Word & Excel, Adobe Reader
  • Ability to type at least 35 wpm
  • Strong self-starter with the ability to work with minimal supervision
  • Excellent critical thinking and decision making skills
  • Ability to work as a part of team as well as individually

Educational Requirements:

  • High School Diploma or Equivalent

Trip Mate, Inc
"Your Partner in Travel"
Trip Mate is an EEO employer offering a full benefits package including:  competitive Compensation program, Paid time-off, Medical, Dental, Vision, and Life Insurance, 401(k), Voluntary Group Legal, and a host of other benefits and discounts.

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